COVID-19 INFORMATION
As mandatory restrictions are put into place to slow the spread of the novel coronavirus (COVID-19), Honest Home Care is continuing to focus on providing high-quality care. Home-based care for disabled persons, seniors, adults, and children are considered essential services during this time of crisis, and we’re still here for you and your home care needs. Concerns for those in need of caregiving services are completely understandable so rest assured that the Centers for Disease Control and Prevention (CDC) guidelines and best practices are being followed so care can continue. Remaining in the home is being recommended for people everywhere to slow the spread of the disease. Professional caregivers have always been trained to take measures to minimize the spread of illnesses and promote safe caregiving. This practice continues and is more important than ever.
As part of CDC recommendations, the following protocols--in addition to existing infection control policies and procedures already in place—are being implemented:
Caregiver Wellness Checks
- Temperature checks, and monitoring for any Covid-19 related symptoms
Personal Protective Equipment
- Caregivers are required to wear facemasks and gloves while working with clients.
- We provide handsoap, sanitizer, gloves, masks and any other necessary PPE equipment.
Client Wellness Checks
- Honest Home Care is checking in virtually and/or by phone calls, on a regular basis, with all clients to ensure they are feeling well and to see if there is anything needed before the next scheduled visit.
- Clients who are not feeling well or are showing any symptoms of COVID-19 will be instructed to contact their healthcare provider or local health department immediately. We will also work together to identify how continued care needs will be met.
Enhanced Cleaning
- Cleaning and wiping down surfaces big and small from countertops and tables to light switches and doorknobs
- Frequent and consistent handwashing while in the home, before coming to the home and after leaving the home
- Continued virtual training on infection control and prevention and housekeeping to all caregivers
What Makes Honest Home Care Different?
All of our caregivers are – state licensed where required and thoroughly screened with a corresponding background-check – and must pass through our rigorous in-home care training.
We are a fully compliant home care agency regarding the privacy of every client’s personal health data, with caregivers trained in privacy issues.
Following our thorough recruitment and homecare training, all of our employees must go through our unique culture of care training and orientation process.
The Caregiver Bond
At Honest Home Care, our extraordinary caregivers are the most significant members of our team in delivering our service commitment to others. By embracing each day with values of trust, honesty, respect, integrity and dedication, we cultivate our relationships to the benefit of each caregiver and the entire organization as a whole. Honest Home Care promotes a caregiving atmosphere where diversity is respected, quality of life is valued, personal ambitions are attained, and the Honest Home Care quality of care is emboldened.
Service Excellence
We foster healthy relationships for life.
We are always receptive and anticipate the needs of others.
We are empowered to create a unique, healthy, and comfortable environment.
We recognize and appreciate serving our clients with an unparalleled level of home care, while enriching lives and enhancing community relations.
We continually seek to innovate and strengthen our skills and capabilities.
We believe that every service challenge presents an opportunity for us to immediately own and resolve that challenge to our client’s satisfaction.
We foster teamwork and collaboration so that we may exceed the expectations of every client and team member.
We constantly strive to learn and grow.
We are proud of our Honest Home Care image, exemplified through our professional appearance and demeanor.
We care for and protect the confidentiality and safety of others.
